As a rapidly growing Company who are leaders within the automotive aftermarket has an exciting career opportunity for an Ecommerce Sales Advisor based within our GSF Car Parts, Birmingham Service Centre.
We are looking for an experienced Sales Advisor to play a key role within our web team in the achievement of branch objectives through telephone sales, order processing, electronic enquiries and providing first line customer service.
As the Ecommerce Sales Advisor you will be responsible for ensuring all orders are dealt with efficiently and accurately to meet and exceed customer expectations and requirements, maintaining a high level of customer satisfaction. You will have responsibility for providing a quality, efficient and effective service from receipt of the order through to dispatch of the package. This will cover pre and post-delivery enquiries or issues.
The role will involve:
The ideal candidate will have a past track record in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment, within an automotive background. You will be a committed self-starter and able to work well under pressure with excellent interpersonal and communications skills. You must be able to work independently but also keeping team objectives in mind whilst being customer focussed. You will be target driven and motivated by achieving objectives with a desire to learn and develop. You must be a confident user of IT and computer systems.
Knowledge of MAM, Allicat, MS Office, eBay and order management suites are desirable however not essential.
Competitive plus the opportunity to earn a performance related bonus
Average of 45 hours per week between Monday to Saturday as instructed by the Manager
What We Offer!
How to Apply
If you feel that you have the skills required for this role and would like to enhance your career in a successful, growing company, click on the apply button now!
Please note, due to the high volumes of applicants that we receive, if you do not hear from us within 4 weeks of submitting your application; please assume that unfortunately you have not been shortlisted.