The Parts Alliance Group, a rapidly growing Company who are leaders within the automotive aftermarket has an exciting career opportunity for 1st Line Support to be based within our Chester Service Centre.
We are looking for a self-motivated 1st Line Support who will play a key role in providing excellent customer service and offer IT Assistance across all aspects of the business. As 1st Line Support you will be responsible for answering phones in a helpdesk environment and also resolving IT issues via a ticketing system.
Main Duties and Accountabilities
The ideal candidate will have previous experience in a Help Desk environment, ideally within a fast paced environment. You will have good knowledge of Microsoft Domain Administration, MS Office suite, Networking, PC Hardware and Application Administration. You will have the ability to work well under pressure to meet deadlines and have a good telephone manner. Knowledge of Avaya systems is desirable however not essential.
Negotiable dependent upon experience
42.5 hours per week between Monday and Saturday as instructed by the Manager.
What We Offer!
How to Apply
If you feel you are suitable and want a rewarding career in a successful growing company please click on the link to apply, or for more information please contact email@example.com.
Please note, due to the high level of applicants we receive, if you do not hear from us within 4 weeks of submitting your application then you have not been shortlisted.